Refund policy

Returns, Refunds & Exchanges Policy

Our Promise
We stand behind the quality of our products and want you to be satisfied with your purchase. However, because our products are designed for vehicle tuning, we must enforce specific conditions to ensure the safety and integrity of the items .

Return Window
You have 30 days from the date you receive your order to request a return or refund . After 30 days, unfortunately, we cannot accept returns or process refunds .

Return Condition (CRITICAL)
To be eligible for a return, your item must be:

  • Returned in the same condition you received it.

  • Undamaged, unused, and in its original packaging .

Important Exclusion:
Our products require proper installation and tuning procedures. We do NOT accept returns or offer refunds for products that have been damaged due to improper operation, incorrect installation, misuse, or failure to follow instructions . Please read all documentation carefully before using the product. If you are unsure about installation, we recommend consulting a professional.

How to Start a Return
To initiate a return, please contact our support team at [Your Support Email Address] with your order number and reason for return. Do not ship items back without first receiving return authorization .

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7-10 business days .

Non-returnable Items

  • Products damaged due to improper installation or misuse.

  • Items not in their original, re-sellable condition.

Contact Us
If you have any questions about our return policy, please contact us at:
[Your Support Email Address]